News

Social Media Training – Feb 23rd

15 February
Wednesday, 15 February 2012 14:47 Written by creatability 0 Comments
Top 4 Social Media Resources You Should Know About

True or false:  “Every business needs to be using social networks, nowadays…”

As with everything else in business, there’s no “one size fits all” answer.  If your business sells birdhouses to your local retired gardening and bird watching community and that specific group is absolutely not computer savvy, chances are they’ll think “Twitter” is the call of the Olive Warbler.  If this is the case and you absolutely know it to be true for every member, you probably don’t need to use social networking.

For the rest of the world, you do!

“But social media takes so much time and there are so many sites – I don’t know what to do !” The key is to focus on the top four social media platforms and that is what we are going to do in this, the second of three seminars in the LO SO MO series, on getting your business found online.

Already know you want to attend?       REGISTER NOW       Admission just $5* 

* to cover room cost

What you will learn:

  • Which 4 social media platforms to consider
  • Which ones YOU should focus on
  • How to set up accounts – the do’s and don’ts
  • Tools available to help you
  • How to manage your social media strategy
 
Here are the details:
WHEN:
Thursday, February 23rd, 12 noon to 1 PM
Please feel free to bring a lunch snack with you.
WHERE:
Creatability – Training Room
4695 Chabot Dr., Ste 200  (2nd floor)
Pleasanton, CA 94588
(925) 558-2282
COST:  $5 per person (to cover room costs)
Seating is limited so please RSVP asap.  We will repeat this seminar if demand is high

New Helpdesk launched today

06 February
Monday, 06 February 2012 11:39 Written by creatability 0 Comments
helpdesk2-001

Based upon customer feedback we have instigated a new Helpdesk site today.

The original helpdesk, while it worked, the ticketing system was less than satisfactory and was confusing to some clients.

Like the original it has a knowledge-base of over 60 videos to help client quickly get answers to common issues. However, its the new ticketing system that has been introduced that be most noticeable. Instead of just an email, clients now receive a trackable ticket number for each help request. Also clients can indicate the product or service that their request relates to, reducing the number of communications required and reducing the time to issues resolved.

 

 

Access the Help Desk here

Announcing IMD – our new monthly digital magazine

31 January
Tuesday, 31 January 2012 09:43 Written by admin 0 Comments

We are happy to announce our new monthly digital magazine – the Internet Marketing Digest or IMD for short.

Each month this 30+page publication will give information about the latest trends and techniques to help businesses get the most out of their online campaigns.

Check out the first edition now!

 

Has your site been HACKED?

30 January
Monday, 30 January 2012 12:20 Written by admin 0 Comments

What would you do if someone took over your site?

How often do you check to see if your website is still functioning properly?

There are many businesses who never check or update their site. Any website can fall foul to hackers who want to takeover your site and hosting service to send out spam email and, or use it for phishing. Either way people won’t be happy with you if they think it came from you. A client might try to visit your site and get a warning that it’s unsafe – do you think they will continue or be just leave?

… and just make things worse you also stand the chance of getting site blacklisted by Google and the other search engines. Now, not only will you lose customers but it can be difficult to get the site re-listed as safe.

Think this is not happening? We get calls regularly from clients and their referrals asking if we can can help. Fortunately the answer is almost always YES*.

We can scan the site to identify the problem and in most cases get it cleaned without even taking the site down.
We can also monitor the site for an small annual fee and catch any future attacks before it does damage to your site and your business.

So if you want to be sure your site is clean and safe contact us. We will do a free scan and send you a quote to protect your site. (Hint: it doesn’t cost as much as you might think!)

Request a Quote

 

If your website is an important part of your business it’s not a case of whether you can afford to do this – it’s really a case of whether you can afford NOT to!

Facebook for Business Training – 2-2-2012

23 January
Monday, 23 January 2012 21:11 Written by admin 0 Comments

How to leverage Facebook’s almost 1 Billion users to grow your business

We regularly get inquiries asking us how to use Facebook.
So many in fact we decided to create a lunchtime seminar (noon- 1PM) to help businesses get to grips with Facebook, the 800 pound gorilla of Social Media.

Already know you want to attend?

 REGISTER NOW
$97 / person
Space is very limited!

UPDATE Due to the amount of material we have to share in this seminar we have decided to make it two 1 hour sessions. There is no price increase – its the same cost, but now you get 2 hours of training.
The first session will be Thursday February 2nd at Noon; the second session is TBA and will be based upon inputs from attendees. We will make sure everyone receives the training.

You hear and read it everywhere…..
“You need to implement social media into your marketing strategy”  
“Why aren’t you using Facebook to grow your business?”

Probably the answer is that you don’t know how.  Well now you can get answers to all those questions such as …

  • Should I be using Facebook for my business?
  • How do I set up a Facebook account for my business?
  • How can  I integrate Facebook into my other marketing activities?
  • What can I put on it?
  • Do I have write something every day?
  • How do I get people to it?
  • How do I keep them coming back?
  • Can I get sales from a Facebook page?
  • How is it any different to my website?

 

By the end of this seminar you will have answers to all these questions and be able to decide if you should be using Facebook for your business and if so how to use it to increase your sales.

Who should attend?
Those involved  in sales, marketing, or managing businesses of any size, looking to brand their business, increase awareness, improve customer service and retention, and grow their sales.

Here are the details

WHEN:
Session One: Thursday February 2nd 2012  from  12 noon to 1 PM
Session Two: TBA

WHERE:
Creatability Training Room
4695 Chabot Dr., Ste 200
Pleasanton, CA 94588

Tel: (925) 558-2282

 

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